名词解释
Cooling Period(冷静期)
In consumer rights legislation and practice, a cooling-off period is a period of time following a purchase when the purchaser may choose to cancel a purchase, and return goods which have been supplied, for any reason, and obtain a full refund.
冷静期是指预订公寓之后的指定时间内,预订者可以以任何理由选择取消预订,并获得全额退款。
No Visa No Fee (拒签可以无条件退房)
In simple terms, "No Visa No Fee" means that if your application for a selected visa is refused we will provide a full refund of professional fees in line with our Terms and Conditions. If you have reasonable prospects of success, we may offer you No Visa No Fee. We believe that ethics are more important than profits.
拒签可以无条件退房是指如果你的英国签证申请被拒绝,只要提供公寓要求的材料并且在指定的时间内递交证明,预订者可以选择取消预订,并获得全额退款。
No Place No Pay (没有达到录取标准可以无条件退房)
If the student fails their exams or is rejected by the UK University, the student needs to send us the university rejection letter, or proof that the exam results don’t meet the requirements of the university, and we will cancel the booking and refund the money to the student.
如果学生考试不及格或被英国大学拒绝,学生需要向公寓在指定的时间内发送学校拒绝信,或证明考试成绩不符合学校的要求,公寓将取消预订并退款给学生。
Replacement Tenant (更换租户)
If the student finds a replacement tenant to take over his room with the same tenancy length and same weekly rate, we can process the booking for the new student, and once the offer has been accepted by the new student and his guarantor, and that they have paid the £XXX (if applicable), we will release the original student from their contract.
如果学生不能无条件退房,那么需要找到一个承租人以原本的租期与租金承接原房客的租赁房间, 交接合同会产生一定的费用。如果不能履行合同转接,公寓可以保留法律追诉权或者上报信用记录中心。
Capital students
Collegiate-AC
Downing
Unite Students
Home For Students
Host
Mansion
Nido
Student Roost
Student castle
Studyinn
TRUE
UNINN
Urbanest
VITA
各大公寓取消政策
Capital students
Cooling Period
英格兰:无
苏格兰:许可期限,无具体日期
No Visa No Fee
英格兰:未提及
苏格兰:提前28天,具体联系公寓
No Place No Pay
英格兰:未提及
苏格兰:提前28天,具体联系公寓
公寓官方取消政策详情:https://www.capitolstudents.com/media/3485/cs_cancellation-policy-england-18-nov-2021.pdf(英格兰)
https://www.capitolstudents.com/media/3486/cs_cancellation-policy-scotland-27-apr-2022.pdf(苏格兰)
Collegiate-AC
Cooling Period
15天
No Visa No Fee
未提及
No Place No Pay
可以退订,具体联系公寓
公寓官方取消政策详情:https://www.collegiate-ac.com/propeller/uploads/sites/2/2020/08/booking-cancellation-policy-eng-wales-040820.pdf
Downing
Cooling Period
7月31之前预定,48小时冷静期
8月1-8月31之间预定,没有冷静期

No Visa No Fee
一般情况收到签证拒信一周内提供证明文件
No Place No Pay
一般情况收到大学拒信7天内提供证明文件
公寓官方取消政策详情:https://www.downingstudents.com/about/faqs/

Home For Students
Cooling Period
8月1号前:You can cancel your tenancy agreement for up to 14 days after the date of your booking (the Initial Cancellation Period).
8月1号到9月30号减少到7天。
如果用国内账户支付押金,要扣除20镑的手续费
No Visa No Fee
一般情况收到签证拒信3天内提供证明文件
No Place No Pay
一般情况收到大学拒信3天内提供证明文件
公寓官方取消政策详情:https://wearehomesforstudents.com/faq

Host
Cooling Period
无
No Visa No Fee
未提及
No Place No Pay
未提及
公寓官方取消政策详情:https://host-students.com/app/uploads/2021/12/Liverpool-Terms-Conditions-of-Residence-2022-23-updated-07.12.21.pdf

Mansion
Cooling Period
You have a 3 working day cooling off period,3天
No Visa No Fee
无,需要更换租户--75镑手续费
No Place No Pay
无,需要更换租户--75镑手续费
公寓官方取消政策详情:https://www.mansionstudent.co.uk/wp-content/uploads/2021/11/Mansion-Student-Cancellation-Policy-20222023.pdf

Nido
Cooling Period
无提及
No Visa No Fee
无提及
No Place No Pay
收到大学拒信7天内提供证明文件(仅限第一年在英国就读的学生,并且是合同开始前取消)
公寓官方取消政策详情:https://www.nidoliving.com/en/cancellation-policy/

Student Roost
Cooling Period
If you decide to cancel your accommodation booking within these 7 days, we’ll arrange a full refund of your deposit--7天
在8月1或之后预定的,缩短为24小时
No Visa No Fee
收到签证拒信3天内提供证明文件
No Place No Pay
收到大学拒信3天内提供证明文件,
公寓官方取消政策详情:
https://www.studentroost.co.uk/cancellation-policy-2022-23

Student castle
Cooling Period
英格兰:无
苏格兰:许可期限,无具体日期
No Visa No Fee
英格兰:未提及
苏格兰:提前28天,具体联系公寓
No Place No Pay
英格兰:未提及
苏格兰:提前28天,具体联系公寓
公寓官方取消政策详情:https://www.studentcastle.co.uk/media/2593/student-castle-cancellation-policy-england.pdf(英格兰)
https://www.studentcastle.co.uk/media/2631/student-castle-cancellation-policy-scotland-nov-20.pdf(苏格兰)
Studyinn
Cooling Period
合同开始前的十周都可以取消
No Visa No Fee
许可期限前14天
No Place No Pay
许可期限前14天
公寓官方取消政策详情:https://www.studyinn.com/license-agreement
TRUE
Cooling Period
14天
No Visa No Fee
免费取消
No Place No Pay
免费取消
公寓官方取消政策详情:https://www.truestudent.com/help/true-booking-guarantee
UNINN
Cooling Period
无

No Visa No Fee
收到签证拒信7天内提供证明文件,(仅第一年的学生),预定费都不会退还.
No Place No Pay
收到拒信或延期资料7天内提供证明文件(仅第一年的学生),预定费都不会退还.
公寓官方取消政策详情:https://uninnstudent.com/#/question

Urbanest
Cooling Period
14天。一旦入住后需找承租人
No Visa No Fee
需要在2022 年 7 月 31 日之前给公寓发拒绝证明,公寓将接受 1 周的预付租金作为约定金额。
No Place No Pay
未提及
公寓官方取消政策详情:https://uk.urbanest.com/cancellation-policy/

Unite Students
Cooling Period
7天
No Visa No Fee
收到签证拒信7天内提供证明文件,9.15前
No Place No Pay
收到拒信7天内提供证明文件,9.15前
公寓官方取消政策详情:https://www.unitestudents.com/terms/cancellation-policy

VITA
Cooling Period
对于 2022 年 5 月 25 日之前的预订,您的冷静期为预订之日起 5 天,对于 2022 年 5 月 25 日或之后的预订,您的冷静期为 48 小时
No Visa No Fee
收到拒信48 小时内,至 2022 年 8 月 16 日
No Place No Pay
收到拒信 48 小时内,至 2022 年 8 月 16 日
公寓官方取消政策详情:https://www.vitastudent.com/en/covid-faq



